1 –Providence Health How to trust certificate for Mac OS X How to trust certificate for Mac OS X. *This guide is written for Mac OS X El Capitan and Sierra*. Click the Trust button to allow the Citrix Receiver plug-in to run.
I have a user trying to connect to Citrix XenApp from a hotel. He was able to connect last night, and today has been getting an error 'connection to the server was broken'.
He has been using the ICA client, so I decided to try using a newer client and downloaded the Citrix Receiver for Mac 11.7. After installing it, now the error message says 'connection to the server was interrupted'. I uninstalled the Receiver, but the ICA client either no longer exists or is no longer working, so I reinstalled the Receiver and get the same error.
I can't find a version of the ICA client available for download anywhere, not that I'm confident that would resolve the issue, but I'm stuck as for what to do next. Edit: the mac is running 10.6.8. Wife of SAM wrote: Yes, it worked from the hotel last night, and doesn't work today. I was booted from LogMeIn several times while troubleshooting this issue, and I couldn't get to certain websites, like the download page for the ICA client, so I'm leaning towards an issue with the connection at the hotel, at this point. This was my next hint because I had a sales consultant down in Oregon connected to their hotel's wireless and it was blocked with Citrix. So luckily they had a Verizon Wireless Hotspot. I am revitalizing this thread - I have the exact same problem 'Connection to server was interupted' though I know unequivocally that the network is not the issue, as I have 20 Windows machines on the same network connecting to the server just fine.
![Citrix Citrix](https://discussions.citrix.com/uploads/monthly_2018_11/5be7da4e0522b_ScreenShot2018-11-11at11_30_42AM.png.d9a563c24592e6168596d999f0f721dd.png)
It is only the one MAC which, running Mavericks 10.9.4 which I am having the problem with. Is there a server side setting needed to allow Mac clients to connect? We are using a third party Citrix provider, and I do not have the ability to make changes to any server settings. I would expect it to 'just work' with any current ICA client, regardless of platform, especially considering the login page says. ' Your Windows desktops and apps on demand - from any PC, Mac, smartphone or tablet.' %uFEFF Any suggestions?%uFEFF.
What's new, fixed or updated. Resolved an issue where a session would crash when launching an app or desktop whose name started with an '@' character.
LC4296. Fixed a problem where IPV6 connections to NetScaler Gateway would fail. LC4512. Resolved a problem when a Receiver for Mac session failed when connecting through a Cisco ASA 9.32 SSL VPN. LC3887. Fixed an issue where sessions would disconnect resulting in an error message indicating that 'The remote SSL peer sent a bad MAC Alert.'
LC4367. Fixed an issue where attempting to enter a single Japanese or Simplified Chinese character would result in no character being displayed in the session desktop.
603635 From 12.1:. Smart card authentication to NetScaler Gateway.
This feature enables Citrix Receiver to access apps and desktops through NetScaler Gateway using smart card authentication. El Capitan support for split screen. Auto-client reconnect and session reliability improvements. This improvements enable better interoperability with CloudBridge and NetScaler Gateway. A session can reconnect using auto-client reconnect and session reliability regardless of the connection path. The specific improvements for this release are as follows:. Improved connection messages tells your users that the state of their connection and informs them of when they've lost a connection and what do to.
A countdown timer (in minutes/seconds) now illustrates how long before a session times out. A session is terminated when the countdown timer expires. By default, the timeout value is set to 2 minutes.
You can change the default value in the TransportReconnectMaxRetrySeconds ICA file setting.